Delivery & Lead Times
IN STOCK ITEMS: Many items are hand-made or personalized in our art studio in N Bethesda, MD. For items from other sources, our inventory gets replenished on a monthly basis from most suppliers suppliers. Thus, most non-custom items are either in stock or we do our best to notate when the stock will be available. We inventory and wrap our products to ensure quality control and Beyond Gifted presentation.
CUSTOM ITEMS – Monograms, special order, and personalized items will generate longer lead times than in-stock items. The lead time is notated for you before you checkout.
BACK-ORDERS: In the event of a back-order, you should be notified within 24 hours of ordering, or the following business day (M-F) if order is placed on a weekend.
SHIPPING OPTIONS: PLEASE NOTE: DUE TO PANDEMIC SHIP TIME IS OFTEN DELAYED AND OUT OF OUR HANDS ONCE ITEM HAS LEFT OUR SHOP
Your order will notate how many business days are estimated for your shipping time. Business days are Monday -Friday, excluding weekends and Federal holiday. Ship times below are for continental United States.
· Standard shipping: 3- 7 business days ship time, depending on zoning. NOTE: Pandemic has caused delays
· Priority shipping: 2-3 business days ship time NOTE: Pandemic has caused delays
· Overnight shipping: will ship the day order is filled and arrive 1 business day later.
Standard and First Class shipping are generally USPS. We avidly support our postal service!.
International orders require special shipping. Please email us at firstname.lastname@example.org for International shipping quotes. Orders are generally shipped via DHL Express, although a third party/common carrier may provide delivery to final destination. Many countries require the payment of duties, taxes, VAT or other international shipping fees and costs.